Return / Shipping Policy

Products must be in perfect, re-sellable condition with intact packaging. Products with damaged packaging can not be exchanged. Exchanges must be made within 2 weeks for store credit only. Plants must be exchanged within 1 week of purchase. Apothecary, skincare, perfume, food, and holiday specific items are final sale. Customers are responsible for paying shipping costs on exchanged merchandise. Please call or e-mail the shop to initiate an exchange.

We try to ship all orders same day or next day, but we allow up to 5 days to ship your order once it has been placed. We are not responsible for shipping lead times once the package has left our store.

 If you have any questions about an item before purchasing please e-mail us at shopursa@gmail.com, or call the shop during business hours at 414-312-7188. Thanks so much!